The Wave Hospitality Solution brought automation to our reservation management process that we did not previously have. We are also very pleased with the level of support and attention we received from the Optimus Team. We expect the same level of professionalism and customer service from our suppliers and partners that we provide to our guests and the Optimus team delivered.
We have engaged Optimus for the Business Process Optimization (BPO) of our mission critical operations. In collaboration with our Internal Project Team, Optimus has delivered results that are insightful and comprehensive, providing us with a road map for strategic improvements in our operational efficiency.
-Chief Financial Officer
Optimus has been able to provide their local touch attention with an international support reach. They are also proactively introducing advanced business solutions such as barcoding, demand planning (DRP), Power BI, Social Media, and others through their free trainings, workshops plus people to people engagement.
We have partnered with Optimus for quite some time now, and very satisfied
with their business and service approach. Their technical staff is always
ready and look at innovative ways to come up with practical solutions to
make our business running smooth and making our business improve and grow.